Bamboo Systems Group is committed to protecting the privacy of our customers, clients and users of our website. Bamboo Systems Group has a reputation for safeguarding the information of the people we do business with and this trust enables us to gain new and retain existing partners and customers.
Please read the following carefully to understand your rights under the General Data Protection Regulation (GDPR) and how we collect, use and safeguard Personal Data that you provide, or which is generated by us when you use any Bamboo Systems Group product, service or website.
- Who We Are
- Personal Data we may collect
- Where we store Personal Data
- Links to other websites
- How we process the personal data that we collect
- Disclosure to third parties
- How long we keep personal data
- Your rights
1. Who We Are
Alternatively, you may email us at email@example.com.
2. Personal Data we may collect
2.1 Information provided by you
This may include information such as your name, title, company, mailing address, email address, phone numbers, fax numbers, and payment information, a record of the correspondence between us, copies of appropriate contracts in place between us.
2.2. Bamboo Systems Group Website
Our web server logs, browser cookies and local shared objects may collect details of your domain name, operating system, browser type, IP address, a unique identifier for your computer, or other access device and details of your visits to a Bamboo Systems Group Website including, but not limited to, traffic data, location data, weblogs and other communication data, the services and resources that you access and your use of such resources.
3. Where we store Personal Data
Bamboo Systems Group stores data on servers in the European Economic Area (“EEA”) and also transfers and stores Personal Data outside the EEA.
When we transfer Personal Data to servers controlled by a third-party data hosting company either within the EEA or operating outside of the EEA, we verify their compliance with the GPRD regulation to protect the transfer of Personal Data. Unfortunately, the transmission of information via the internet, server, database, network or email transmission is never fully secure or error free. Although we do our best to protect Personal Data, we cannot guarantee the security of the Personal Data you transmit to us, and you accept the inherent risk associated with such transmission.
4. Links to other websites
5. How we process the personal data that we collect
We use Personal Data for our legitimate business interests, with your consent, or in order to comply with our legal obligations.
We process Personal Data for the following purposes:
5.1 Operating, maintaining and improving our products and services
we use your Personal Data to operate our business. This means we use your data to:
- respond to your questions
- provide information, products and services that you request, or (with your consent) which we think may interest you
- provide you with technical support
- provide further information in respect of products and services you have purchased from us
- to protect against wrongdoing, and to enforce our website terms and conditions of use and other agreements
we use your Personal Data to provide, administer and communicate with you about products, services, events, surveys and promotions by Bamboo Systems Group or our subsidiaries, to send you marketing communications, to display content and advertising that we believe might be of interest to you, and to serve advertising, including third-party advertising, through our websites.
If you don’t want to be contacted for marketing purposes, please let us know at firstname.lastname@example.org or you can opt out of receiving electronic communications by clicking on the ‘unsubscribe’ link at the bottom of any such electronic communication.
If you are a new customer, you will only be contacted if you agree to it.
In addition, if you don’t want us to use your personal data for any of the other reasons set out in this section, you can let us know at any time by contacting us at email@example.com and we will delete your data from our systems if it is appropriate to do so. However, you acknowledge this will limit our ability to provide the best possible products and services to you.
In some cases, the collection of personal data may be a statutory or contractual requirement, and we will be limited in the products and services we can provide you if you don’t provide your personal data in these cases.
6. Disclosure to third parties
We consider your information to be a vital part of our relationship with you. We will never sell personal data to third parties. However, in certain circumstances we may need to disclose, transfer or share personal data we have collected to as set forth below:
6.1 Business Transfer or Asset Sale
In the event that we sell or buy any business or assets, or if Bamboo Systems Group, or substantially all of its assets are acquired by a third party, the relevant Personal Data held by us will be one of the transferred assets.
6.2 Legal Requirement
We may use or disclose your Personal Data in order to comply with a legal obligation, to prevent loss of life or injury, or to protect the rights or property of Bamboo Systems Group. Where possible we will tell you in advance of such disclosure.
6.3 Suppliers, consultants and other third parties
We disclose Personal Data in the ordinary course of business when we engage suppliers to help provide products and services to you. We provide Personal Data to third parties solely for the purposes of delivering our products and services.
We have appropriate security measures in place to protect against loss, misuse or alteration of information that we have collected. We use industry-standard encryption technologies when transferring and receiving Personal Data, we use network access control technology to limit access to the systems on which Personal Data is stored, and we monitor for possible vulnerabilities and attacks. Unfortunately, we cannot guarantee that the technical, physical and organizational measures we take will prevent every security threat, nor can we guarantee that your Personal Data will not be improperly accessed, used, altered or destroyed.
8. How long we keep personal data
We keep Personal Data only for as long as necessary for the purposes for which it was collected, to provide you with products or services, for legitimate business interests including audit and forensics purposes, and where required or permitted by law. Please note that even if we delete your Personal Data it may persist on backup or archival media for an additional period of time.
9. Your rights
Under the GDPR, you have the right to:
- Request access to, deletion of or correction of, your personal data held by us at no cost to you;
- Request that your personal data be transferred to another person (data portability);
- Be informed of what data processing is taking place;
- Restrict processing;
- To object to processing of your personal data; and
- Complain to a supervisory authority
You are responsible for providing Bamboo Systems Group with accurate and complete Personal Data, and for contacting us if correction of such information is required.
We do not knowingly collect Personal Data from children without insisting that they seek prior parental or legal guardian consent if required by applicable law. We encourage parents and legal guardians to monitor their children’s internet usage and not to allow children to provide Personal Data through Bamboo Systems Group services without their permission. The definition of child is as defined under Data Protection Legislation.